Privacy Policy
Privacy Policy for The Dog Tag Co
Last Updated: January 17, 2026
Thank you for visiting The Dog Tag Co (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.thedogtagco.com.au
(the “Site”) and interact with our services. By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Place an order or create an account
- Sign up for newsletters or marketing communications
- Contact us for customer support
- Enter contests, promotions, or surveys
This information may include your name, email address, billing and shipping addresses, phone number, and payment details necessary to process orders and support transactions.
We may also automatically collect technical information about your visit to the Site, such as your IP address, browser type, device information, pages viewed, and referring/exit pages using cookies and similar technologies to improve your experience and for analytics.
2. How We Use Your Information
We may use your personal information to:
- Process, fulfill, and manage orders and payments
- Communicate with you about orders, products, promotions, and updates
- Personalise and improve our services and merchandise offerings
- Provide customer support
- Comply with legal obligations and enforce our policies
- Analyse trends and user behaviour to better understand how people use the Site
3. Cookies & Tracking Technologies
Our Site likely uses cookies and similar tracking technologies to facilitate your shopping experience (e.g., keeping track of items in your cart, remembering preferences) and for analytics purposes. These tools may collect data about your interactions with the Site and help improve our services. You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We may share your personal information with:
- Service Providers — third parties that assist us in operating the Site and fulfilling services (e.g., payment processors, shipping couriers, analytics).
- Legal Authorities — if required by law or to protect our rights.
- We do not sell your personal information to unrelated third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access or misuse. However, no system can guarantee absolute security.
6. Third-Party Services
Our Site may link to external websites or include embedded content from third parties (e.g., payment gateways, analytics). This Privacy Policy does not apply to third-party sites — please review their policies separately.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. You may also opt out of receiving marketing communications at any time by following unsubscribe instructions in emails or contacting us directly.
8. Children’s Privacy
Our services are intended for users 18 years or older. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected such information, please contact us to have it removed.
9. International Transfers & Legal Requirements
Because we operate online, your personal information may be transferred and processed outside your home country. We comply with applicable privacy laws in doing so.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on the Site with a revised “Last Updated” date.
11. Contact Us
If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
📧 Email: contact@thedogtagco.com.au
📞 Phone: +61 414 841 278